LEAN SIX SIGMA BLACK BELT
Business & Projects
Training
Series
Training & Certification
Program
Specific competence level: "BLACK BELT"
Upper level: "Master Black Belt" 
Lower level: "Green Belt"           
FOCUS ON: how to support and manage Lean Six Sigma improvements approach and projects at the BLACK BELT Level
(dedicated to Service Sector - finance/banking, healthcare, telecom, software development)

PMI DIRECTORY®:
REP2551/ ARCPM30
PMI® CREDITS: 35 PDU
PM METHODOLOGIES:
LEAN SIX SIGMA®, BABOK GUIDE, PMBOK® GUIDE, PRINCE2®, AGILE®-SCRUM, ARCPRO®, ARCSIGMA®
DURATION: 10 working days
(8 hr/ day)
LEVEL:
intermediate - advanced

BEST SUITED FOR
: business analyst, lean six sigma green belt, lean management expert, P.M.O manager, Quality manager, business consultant, senior PM

TRAINING PARTICIPATION:
diploma of completing the training program
CERTIFICATION ACCOMPLISHES:
Diploma "the degree" of Certified Lean Six Sigma Black Belt
PREREQUISITE INFORMATION (FAQ) :
Minimum 3 years of work experience  (recommended)
NO Green Belt training or certification requirements/ Lean Six Sigma Black Belt level can be directly accessed
NO statistical analysis skills requirements/ Lean Six Sigma is not a statistical formula package
NO statistical software tools acquisition/ We provide every software tool you need 
Recomandare:
dedicat preponderent Sectorului de Servicii
(financiar/bancar, farmaceutic/ servicii de sanatate, telecom, dezvoltare software)
OBIECTIVE:
Analiza de Business LSS in identificarea si prioritizarea “oportunitatilor de
optimizare” exprimate  prin “vocea clientului / business-ului”
Identificarea discrepantei existente intre “asteptari” si “realitate” la nivelul
rezultatelor de business, specifice Sectorului de Servicii
Planificare/  Implementare/ Monitorizare/ Control/ Evaluare in  optimizari  prin  PROIECTE LEAN SIX SIGMA
Eficientizarea proceselor si cresterea calitatii rezultatelor prin REDESIGN/ DESIGN
Sustinerea implementarii Proiectelor DMAIC/ DFLSS si standardizarea noului "AS-IS"
Modalitati de  "Change Management" pentru diminuarea reactiei la schimbare
Competenta dedicata celor implicati in:
Identificarea de solutii pentru cresterea nivelului de calitate si eficienta a afacerii
Identificarea defectelor la nivel de servicii / procese - cauze - solutii
Analiza proceselor in vederea optimizarii prin solutii de tipul "Quick Win" / "Process Redesign"
Initierea si Selectie proiectelor de optimizare
Optimizarea proceselor / afacerii prin "Process Redesign" / proiecte "DMAIC"
Definirea de servicii noi prin "Process Design" / proiecte "DFLSS"
Definirea sistemelor/ proceselor de Monitorizare/ Control/ Evaluare a calitatii si eficientei proceselor/ afacerii
Standardizarea proceselor (modului de lucru) - procese core/ support/ management
Definirea si Implementarea planului de "Change Management"
SYLLABUS:
Introduction to Lean Six Sigma: strategies, principles, methods to improve the capability (quality) and process efficiency with less variation
Lean Six Sigma Mgmt Approach - service sector specifics
LSS Business Analysis to identify and define the improvement opportunities - Voice of the Customer/ Voice of the Business
LSS Business Analysis to identify the target area for optimization: from Critical to Customer to Critical to Process path
INITIATING & SELECTING a Lean Six Sigma Project
PLANNING a Lean Six Sigma Project: Complex Project Plan for Lean Six Sigma Projects vs. Action Plan for Quick Wins
How to DESIGN / REDESIGN a business process in sector service: The Lean/BPM engine (from a complete AS-IS analysis to a optimized TO-BE implementation) - complete Roadmap and tools / techniques for Service Sector
IMPLEMENTING a Lean Six Sigma Project (DMAIC): The Six Sigma "engine"- complete Roadmap and tools / techniques for Service Sector
DEFINE FOR LEAN SIX SIGMA (DFLSS) - OUTLINE: how to profitable develop new services
LSS stakeholders / How to manage LSS teams
MANAGING CHANGE and Leading Successful Lean Six Sigma Projects
TRAINING SUPPORT:
PRACTICAL CASE STUDY: Business core process optimization (improvement) using LSS Business Analysis/ Quick Win / Process Redesign
COMPLETE LSS PROJECT (Black Belt level) - Best Practices
Complete ROADMAPS and tools/ techniques for Service Sector
SOFTWARE APPLICATION - including Process Parameters Calculation Tool, Voice of the Customer Analysis, Root Causes Analysis & Pareto Chart, Project  Planning & Monitoring App
SMART TEMPLATES - including S.I.P.O.C. / VSM/ SWIMLANE diagrams, LSS Project Plan Template, LSS Project Status Report Template
HOW TO EARN YOUR LSS CERTIFICATION
ARCADIA CONSULTING srl

Global Registered Education Provider,
Project Management Institute, USA

©1999 Arcadia Consulting srl | Designed by Arcadia Consulting srl