LEAN SIX SIGMA GREEN BELT
Business & Projects
Training
Series
Training & Certification
Program
Specific competence level: "GREEN BELT"
Upper level: "Black Belt" 
Lower level: "Yellow Belt"
FOCUS ON: how to support and manage Lean Six Sigma improvements approach and projects at the GREEN BELT Level
(dedicated to
Service Sector - finance/banking, healthcare, telecom, software development)

PMI DIRECTORY®:
REP2551/ ARCPM29
PMI® CREDITS: 20 PDU (8 hr/ day)
PM METHODOLOGIES:
LEAN SIX SIGMA®, BABOK GUIDE, PMBOK® GUIDE, PRINCE2®, AGILE®-SCRUM, ARCPRO®, ARCSIGMA®
DURATION: 5 days
LEVEL: beginner - intermediate

BEST SUITED FOR
: business analyst, lean management agent, project manager, Quality manager/ specialist, business consultant, department manager, team leader

TRAINING PARTICIPATION:
diploma of completing the training program
CERTIFICATION ACCOMPLISHES:
Diploma "the degree" of Certified Lean Six Sigma Green Belt
PREREQUISITE INFORMATION (FAQ) :
Minimum 3 years of work experience  (recommended)
NO Yellow Belt training or certification requirements/ Lean Six Sigma Green Belt level can be directly accessed
NO statistical analysis skills requirements/ Lean Six Sigma is not a statistical formula package
NO statistical software tools acquisition/ We provide every software tool you need 
Recomandare:
dedicat preponderent Sectorului de Servicii
(financiar/bancar, farmaceutic/ servicii de sanatate, telecom, dezvoltare software)
OBIECTIVE:
Analiza de Business LSS in identificarea si prioritizarea “oportunitatilor de
optimizare” exprimate  prin “vocea clientului / business-ului”
Identificarea discrepantei existente intre “asteptari” si “realitate” la nivelul
rezultatelor de business, specifice Sectorului de Servicii
Planificare/  Implementare/ Control in  optimizari  prin  QUICK WIN
Eficientizarea proceselor si cresterea calitatii rezultatelor prin REDESIGN
Sustinerea implementarii  Proiectelor DMAIC
Competenta dedicata celor implicati in:
Analiza de business pentru identificarea gradului de satisfactie, cerintelor critice ale clientilor externi/ interni
Identificarea defectelor la nivel de servicii/ procese - cauze - solutii
Optimizarea proceselor prin actiuni de tipul "Kaizen Events"/ "Quick Win"
Analiza proceselor in vederea optimizarii prin "Process Redesign",  Monitorizarea si Controlul proceselor

SYLLABUS:
Introduction to Lean Six Sigma: strategies, principles, methods to improve the capability (quality) and process efficiency with less variation
Lean Six Sigma Mgmt Approach - service sector specifics
LSS Business Analysis to identify and define the improvement opportunities - Voice of the Customer/ Voice of the Business
LSS Business Analysis to identify the target area for optimization: from Critical to Customer to Critical to Process path
Identify, rank and select outcomes and process defects / root causes and solutions to improve
MANAGING a QUICK WIN: define an A3, plan, implement, monitoring and control, impact evaluation based on KPI
How to REDESIGN a business process in sector service: the Lean/BPM engine from a complete AS-IS analysis to an optimized TO-BE implementation
IMPLEMENTING a Lean Six Sigma Project (DMAIC) - OUTLINE: The Lean Six Sigma "engine" approach for Service Sector
TRAINING SUPPORT:
PRACTICAL CASE STUDY: Business core process optimization (improvement) using LSS Business Analysis/ Quick Win
COMPLETE LSS PROJECT (Green Belt level) - Best Practices
Complete ROADMAPS and tools/ techniques for Service Sector
SOFTWARE APPLICATION - including Process Parameters Calculation Tool, Voice of the Customer Analysis, Root Causes Analysis & Pareto Chart, Project  Planning & Monitoring App
SMART TEMPLATES - including S.I.P.O.C. / VSM/ SWIMLANE diagrams, A3 Template
HOW TO EARN YOUR LSS CERTIFICATION
ARCADIA CONSULTING srl

Global Registered Education Provider,
Project Management Institute, USA

©1999 Arcadia Consulting srl | Designed by Arcadia Consulting srl